What We Do
Business Analysis
Successful product development requires expert-level knowledge.
We make it our priority to learn all we can about your customers,
products, and business to help your product achieve its max potential.
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Our most common Business Analysis services include:
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collecting end-user feedback
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documenting feature requests
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identifying technical and process improvements
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creating current/future-state process maps
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writing technical specs and business requirements
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guiding development teams through releases
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testing the product and release versions
Technical Writing
A product and its features are only successful if users, well, use them.
In certain fields, proper use is a matter of safety and life.
We become experts on your business and end-users
to develop content that not only promotes your products
but focuses on supporting the people who use them.
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Our most common Technical Writing projects include:
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business and technical requirements
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user guides
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online help
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support articles
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product or feature videos
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training modules
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website content
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marketing materials
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user stories and personas
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user acceptance tests
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wireframes and prototypes
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technology blogs
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press releases
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product demos
Strategic Planning
Strategic Planning is key for startups to focus on what matters most
to potential customers and to hone the product vision.
For well-established organizations, Strategic Planning serves as a
regular well-check with customers and the business--
and gets the train back on track for Development.
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Our most common Strategic Planning services include:
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using surveys to collect user, stakeholder, and community feedback
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facilitating strategic planning sessions
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helping you define your mission, vision, values, and goals
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mapping current/future-state processes
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collecting, analyzing and reporting data
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creating a road map based on the strategic plan