Holding Tablet Computer

What We Do

 

Business Analysis

Successful product development requires expert-level knowledge.

We make it our priority to learn all we can about your customers,

products, and business to help your product achieve its max potential.

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Our most common Business Analysis services include:

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  • collecting end-user feedback

  • documenting feature requests

  • identifying technical and process improvements

  • creating current/future-state process maps

  • writing technical specs and business requirements

  • guiding development teams through releases

  • testing the product and release versions 

Technical Writing

A product and its features are only successful if users, well, use them.

In certain fields, proper use is a matter of safety and life.

We become experts on your business and end-users

to develop content that not only promotes your products

but focuses on supporting the people who use them.

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Our most common Technical Writing projects include:

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  • business and technical requirements

  • user guides

  • online help

  • support articles

  • product or feature videos

  • training modules

  • website content

  • marketing materials

  • user stories and personas

  • user acceptance tests

  • wireframes and prototypes

  • technology blogs

  • press releases

  • product demos 

 
 

Strategic Planning

Strategic Planning is key for startups to focus on what matters most

to potential customers and to hone the product vision.

For well-established organizations, Strategic Planning serves as a

regular well-check with customers and the business--

and gets the train back on track for Development.

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Our most common Strategic Planning services include:

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  • using surveys to collect user, stakeholder, and community feedback

  • facilitating strategic planning sessions

  • helping you define your mission, vision, values, and goals

  •  

    mapping current/future-state processes

  • collecting, analyzing and reporting data

  • creating a road map based on the strategic plan 

203-668-4900 M-F 8a - 6p EST

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